Your meters are probably fine. Your provider might not be.
NES takes over reading and billing on existing submeter systems, most brands, without ripping anything out. If the equipment really is at end of life, we upgrade it to nonproprietary meters on a schedule that never interrupts billing.
Any property that already has submeters and a reason to move.
Slow support, billing errors, fee creep, a provider that got acquired or shut down, or equipment that's simply old. If the meters are readable we take the system over as-is. If they're not, you get an honest assessment and a phased upgrade plan, not a rip-and-replace quote.
Why it works
Why owners choose NES.
System takeover
Keep meters
Switch the service, keep the hardware.
Most submeter systems use standard equipment that NES can read, whoever installed it. We evaluate what's on the property, take over the reading and billing, and your capex stays at zero. The thing you were unhappy with was the service, so that's what changes.
Aging equipment
Phased
Upgrades that never interrupt billing.
Meters do wear out. Failed registers, dead transmitters, reads that stopped making sense. NES replaces failing equipment in phases, unit by unit, so residents keep getting billed and the owner keeps recovering while the system turns over.
No lock-in
Any vendor
The last proprietary system you'll ever own.
NES installs nonproprietary, standards-grade meters that any licensed provider can read. If you ever leave us, the equipment goes with you. That's the opposite of how you got stuck this time, and we put it in writing.
Orphaned systems
Rescue
Provider disappeared? Bought a property with a mystery system?
It happens more than you'd think: the billing company folds, support goes dark, or an acquisition comes with meters nobody can identify. NES surveys the system for free, tells you what's actually there, and gets billing running again.
Common questions
What owners ask before signing.
Usually, yes. Most submeter systems are built on standard equipment that any qualified provider can read. We survey the property for free, tell you exactly what's installed, and confirm what's readable before you sign anything.
Some vendors install meters only they can read, which is how properties end up stuck. If that's your situation, NES maps out a phased replacement: failing or unreadable meters get swapped to nonproprietary equipment first, the rest on a schedule that fits your budget. Billing runs the whole time.
No. NES runs the transition in parallel with your outgoing provider's last cycle, so there's no month where residents go unbilled and no gap in the owner's recovery. Residents get one clear notice about where to pay.
You're not alone, and it's fixable. NES takes over orphaned systems regularly: we survey the equipment, restart the reads, and have residents back on a normal billing cycle quickly. The free evaluation tells you whether the existing meters survive or need a phased swap.
Fair question. NES has been privately owned since 1968, the billing and support teams are in-house in the US and bilingual, and the equipment we install is nonproprietary, so you're never locked in the way you may be now. Owners leave their current provider over service. We keep the switch worth it by not giving you a reason to do this twice.
Send us your master-meter bills and unit count. We’ll model the recovery on your real numbers and come back within one business day with submetering or RUBS, whichever fits.