Roommates
Auto-split
Bills allocate fairly across roommates by lease terms.
Joint leases, by-the-bed leases, and sublets: student housing has the most complex billing scenarios. NES handles roommate allocation according to your lease structure.
Roommate-split billing for student housing.
Semester-aligned billing cycles, automated roommate splits, and bilingual student-facing support. NES handles the move-in/move-out churn so your team doesn't.
AutoRoommate splits
SemesterAligned cycles
BilingualStudent support
Move-in/outAutomated
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Property fit
Purpose-built student housing across the U.S.
Student housing has unique requirements: by-the-bed leases, semester churn, bilingual support for international students, dispute handling at scale. NES configures the platform to fit your lease structure and academic calendar. Here is how a split works in practice: a four-bed unit uses 4,000 gallons in a month, so with an equal by-the-bed lease each student is billed for 1,000 gallons on their own account. If one bed is vacant that month, the remaining three are billed only their own shares under your lease terms and the vacant share is handled by the vacant cost recovery rules you set. Every account has its own bill, its own payment portal, and its own support line, so one roommate's late payment never lands on the other three.
Why it works
Why owners choose NES.
Move-in/out
Semester-aware
Billing cycles and move dates aligned with academic calendars.
Fall move-in, spring move-out, summer subletting: student housing has predictable but unique churn patterns. The NES platform handles them without manual intervention.
Support
Bilingual
In-house, bilingual support for student residents.
Students call NES with billing questions. They reach a real human. We handle bilingual support for international and Spanish-speaking students alike.
Conservation
15 to 30%
Usage drops when students pay their own share.
Long showers and running faucets stop being free. Water consumption typically falls 15 to 30 percent once residents are billed for what they use, which also trims the property's master bill.
Turn season
Recovered
Vacant cost recovery between semesters.
Units sit empty between turns, but the property still pays for utilities. NES vacant cost recovery captures that expense during summer and turn weeks, so it does not land on the owner.
Leak protection
Daily
Daily reads catch problems in heavily used units.
Student units run hard. Meters report every day, so a running toilet or a left-open valve shows up in hours instead of on next month's bill, before it becomes damage.
Common questions
What owners ask before signing.
Each bed gets a separate billing account tied to its individual lease. Roommates see only their share of utility consumption. The unit-level meter feeds the allocation engine.
Sublet billing is handled at the account level: residents who move out for summer can transfer their account or close it; new sublets get fresh accounts. All managed in the resident portal.
Yes. The resident portal supports parental payment access, autopay, and shared notification settings. Parents can pay without having access to the student's full account details.
Their account closes at the move-out date and the split adjusts for the remaining residents from that day forward, per your lease terms. The departing student gets a final bill for their share, and nothing transfers to the roommates.
The master account stays with the property, and NES bills each student for their measured or allocated share. Students never have to set up utility accounts, and the property never chases a graduating senior for a final balance: NES collections handles it.