Equity
Per unit
Each owner pays for actual usage, not square footage.
Submetering eliminates the equity problem of master-meter billing in condos: heavy users pay more, light users pay less. Common-area usage stays with the association.
Submetering built for condos & HOAs.
Fair billing across owner-occupied units, with the board reporting and the seven year audit archive your association needs. If original plumbing rules out meters, NES allocates by a fair formula instead. Either way, NES runs it in house.
Owner-occupiedCompliance built in
7 yrAudit archive
BoardReady reporting
BilingualResident support
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Property fit
Condominium associations and homeowner associations.
Condos and HOAs carry unique requirements versus rental apartments: owner-occupied compliance, board reporting, and equitable allocation across owners. NES has dedicated experience with HOA submetering and audit-grade record-keeping, and configures the platform to match your association's governing documents. Where original plumbing cannot accept unit meters, NES sets up ratio or formula-based allocation instead, so the association still recovers cost fairly. Professionally managed and self-managed associations are both served, and the board keeps one contract, one contact, and one dashboard either way.
Why associations submeter
Why it pays off.
Compliance
Audit-ready
A 7-year searchable bill archive on every unit.
When the board needs records, whether for an audit, a dispute, or a resale, NES has them, searchable in seconds. Compliance is bundled into the standard service.
Board reporting
Owner dashboard
Monthly dashboards built for HOA boards.
Treasurers and managers get one dashboard view of utility recovery, AR, dispute counts, and common-area expense, ready for the monthly board meeting.
Conservation
15 to 30%
Usage drops when owners pay for what they use.
Water consumption typically falls 15 to 30 percent once units are individually metered, and one 337-unit community measured a 36 percent reduction. Lower usage also trims the association's master bill.
Equipment
Extended
Nonproprietary meters, optional extended warranties.
Every meter NES installs is standards-grade and readable by any vendor. The association owns the equipment at cost with no lock-in, and optional extended warranty coverage is available.
Leak protection
Daily
Daily reads catch leaks before they become special assessments.
Meters report every day, so a running toilet or an underground leak shows up in hours, not on next month's bill. MyReads monitoring can watch the association's main line and email the manager on any spike.
Common questions
What owners ask before signing.
Mostly in disclosure and equity standards. HOAs require equitable allocation rules and stronger documentation for owner-occupied units. NES configures the platform accordingly and provides audit-grade archives.
Common-area water, gas, and electric is metered separately and allocated to the association budget. Owners are billed only for their unit's consumption.
Yes. Board members and treasurers get a portal login with property-wide dashboards, dispute counts, and monthly recovery reports, formatted for the monthly board packet.
In most states, yes, and the details depend on state rules and your governing documents. NES's in-house compliance team verifies the requirements for your exact address and configures the disclosures before the first bill goes out.
Some older condo buildings have shared risers that make unit meters impractical. In that case NES sets up ratio or formula-based allocation consistent with your governing documents, so cost recovery still happens fairly without construction.
NES does. Owners reach our in-house bilingual support team, and disputes are handled by NES with the documentation to back every charge, so board members and managers stay out of billing arguments.