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Compliance Statement.

Effective September 2026. National Exemption Service LLC, submeter.com.

How NES stays compliant and protects billing data across the 43+ states we operate in.

State-by-state submetering and PUC compliance.

NES tracks regulatory changes in every state we operate. Our in-house compliance team handles rate filings, disclosure language, and PUC interactions on owners' behalf.

Billing data is protected and never sold.

We protect resident and owner billing data with encrypted connections, role-based access, and least-privilege practices, and we do not sell personal information. Security practices can be shared with qualified prospects under NDA.

Bill archive on every account.

Every bill NES generates is archived for seven years. Auditors, PUC investigators, and counsel can search any account's complete bill history in seconds.

NES Compliance Statement.

NES runs a dedicated compliance team that monitors regulatory changes across the 43+ states we serve, protects billing data with access controls and encryption in transit, and keeps a seven-year bill archive for every account on the platform. Compliance is part of the standard NES service, not an add-on. Detailed compliance and security documentation is available to qualified prospects and clients on request. This page is informational and is not legal advice.

Questions

How is billing data protected?
NES protects billing data with encrypted connections, role-based access controls, and least-privilege practices, and we do not sell personal information. We can walk qualified prospects through our security practices under NDA. Contact csr@submeter.com.
How do you handle state regulatory changes?
Our in-house compliance team monitors state and PUC rules. When a state changes RUBS disclosure or a PUC issues a rate order, the platform is updated within days and affected clients are notified.
Can I see your compliance documentation?
Yes. State-by-state rule summaries and our security practices are available to qualified prospects and clients on request, under NDA where appropriate. Contact csr@submeter.com.

Questions about this policy: info@submeter.com or (800) 488-1748. See also the Privacy Policy and Terms and Conditions.

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