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Catch a leak the day it starts, not when the bill arrives.

MyReads is a leak-detection service for property owners and managers who want to manage water usage proactively. The platform tracks each property's water meters several times a day. If usage is abnormally high, MyReads emails your maintenance team and property managers automatically.

Multiple readschecked several times daily
Email alertssent to maintenance + PM
Customizablealert sensitivity per property
2-3 weekstypical onboarding window
Quick answer

What is MyReads water leak detection?

MyReads is NES's automatic water leak detection service for multifamily. The platform reads each property's wireless water meters several times daily. When a unit's usage spikes from a running toilet, burst pipe, or slab leak, MyReads emails maintenance teams and property managers within hours, before the master meter shows the loss.

  • Reads wireless meters several times daily
  • Email alerts within hours of anomaly detection
  • Customizable alert sensitivity per property
  • 2-3 week typical onboarding (existing wireless meters)
  • Works with NES meters or compatible wireless meters
  • Owner dashboard plus bilingual in-house support
How it works

Three steps. Live in two to three weeks.

  1. 1

    Reads come in daily

    MyReads pulls every wireless water meter several times a day, so a problem shows up in hours, not on next month's bill.

  2. 2

    Each unit is its own baseline

    Every unit is compared against its own 30-day average, so a 3-bedroom is never judged by a 1-bedroom's usage.

  3. 3

    Your team gets the short list

    When a unit runs high, MyReads emails maintenance and managers the flagged units, with the cost if it is left alone.

The daily report

One email a day. Only the units that need attention.

Every morning, MyReads compares each unit against its own 30-day average and emails your maintenance team a short list. Here is what a report looks like for a sample property.

MyReads · Daily Leak Detection
The Marbury · Riverview, FL · 384 metered units
SAMPLE
2 units need attention today.
1 high · 1 to check · 382 within range · 384 metered units
2
Units flagged
of 384
+387%
Highest unit change
Unit 219
382
Within range
of 384 units
Unit 219 · 2-bedroom apt
High
Yesterday
404 gal
30-day avg
83 gal
Variance
+387%
Continuous overnight flow · 13 gph overnight (expected 0)
Unit 308 · vacant
Check
Yesterday
31 gal
30-day avg
0 gal expected
Variance
Flow
Vacant unit, flow detected · Should read zero
Estimated cost if unaddressed · Unit 219
~320 gal/day excess usage~9,600 gal 30-day projection≈ $116 added to the bill
Each unit is compared against its own trailing 30-day average, not a fixed benchmark, so a 3-bedroom is never judged by a 1-bedroom’s usage. Property and figures shown are a sample.
30%

On one 130-unit Texas property, leak detection alone cut the water bill about 30% in year one, around $77 per unit a month, by catching running fixtures and broken lines the master meter would have hidden. No resident-billing change required.

Common questions

What property managers ask about MyReads.

MyReads reads your wireless water meters several times every day, often enough to catch a running toilet or burst pipe within hours, not days.

Keep reading

Common questions, answered.

Get started

Catch the next leak the day it starts. Two to three weeks to live.

Tell us about the property (meter type, unit count, current water issues) and an NES specialist will confirm compatibility and return a no-obligation MyReads quote.

Sales(800) 572-7060Get a free quote