Most Osceola County apartment communities sit on a single Toho Water Authority master meter, and the owner eats the bill. NES installs the submeters, reads them daily, pays the master-meter bill, and bills your residents for their own use. Get a free bid.
NES handles water, gas & electric submetering for apartment communities, condominiums, and mobile home parks across Osceola County and the Orlando area. Install, meter reading, resident billing, and compliance, all handled in-house since 1968.
Osceola is the fastest-growing corner of the Orlando metro, and Toho Water Authority runs water for almost all of it. Toho takes submetering seriously: a community bills residents only after a Submetering Agreement is signed and recorded, each unit pays for its own metered use at Toho's rate, the billing company's fee is capped at 10 percent, and an annual report goes to Toho every February. Those are the terms NES already works under, so an Osceola bid comes with the agreement paperwork handled, not left for the owner to figure out.
Yes. Submetering is allowed in Osceola County, Florida, with some restrictions.
Toho Water Authority allows submetering under a recorded agreement with a 10 percent fee cap, and NES handles the agreement, the reads, and the annual report.
What we submeter
Water & sewer
Per-unit water and sewer metering with 24-hour leak alerts.
Natural gas
Accurate gas reads and resident billing, kept compliant.
Electric
Electric submetering on nonproprietary meters you own.
Water, sewer, and electric submetering are allowed in Florida at the state level; gas is the exception, since Florida PSC rule 25-7.058 bars reselling gas from a PSC-regulated gas utility
Florida law lets owners submeter water and sewer and bill residents at no more than the utility's actual charge, plus a surcharge of up to 9 percent of the actual cost of water and wastewater service, limited to the actual cost of meter reading and billing (Section 367.022(9))
Owners who stay within those limits are exempt from Florida Public Service Commission regulation under Section 367.022, Florida Statutes
Electric submetering is allowed under the Florida PSC's master-metering rule (Fla. Admin. Code R. 25-6.049), which lets the owner apportion the utility's billed cost and recover no more than that; new construction after 1981 must be individually metered
Billing fees are not allowed on electric or gas, so those pass through at the utility's actual cost
County and city rules vary, and several Florida cities require registration or limit what residents can be billed, which NES tracks for your address
Local Osceola County requirements
Water and sewer are provided by Toho Water Authority in Kissimmee and most of the county, and Toho also runs St. Cloud's system under a management agreement
Electricity is provided by Kissimmee Utility Authority around Kissimmee and St. Cloud, with Duke Energy Florida and OUC in other parts of the county, and natural gas by TECO Peoples Gas
Toho requires a signed Submetering Agreement, recorded against the property, before a community bills residents for water. Each unit is billed only its own submetered use at Toho's rate, the billing company's administrative fee is capped at 10 percent of the average residential water bill, and an annual report is due each February
Because Toho's agreement is built around submeters, formula billing is not an option on its system, which is why NES meters every unit here
We serve communities across Osceola County, including Kissimmee, St. Cloud, Celebration, Poinciana, Buenaventura Lakes, Four Corners, Harmony, and Narcoossee
Our compliance team rechecks Florida and local requirements before billing starts.
How NES keeps you compliant
Tracks every Florida and local rule that affects your property
General information only, not legal advice; NES assumes no liability for reliance. Confirm current rules with the Florida PSC or a qualified attorney.
Why owners across the Orlando area choose NES for submetering
Per gallon. Residents pay for what they actually use.
15-30%. Lower utility consumption.
Under 24 hr. Catch leaks before they cost thousands.
How NES handles it, end to end
Step 1
Free assessment
We review your master-meter bills and unit count, then model the recovery. No cost, no obligation.
Step 2
Install meters
We install nonproprietary meters at each unit. The equipment is yours, and other companies can read it.
Step 3
Read & detect
Daily reads pull usage automatically and flag leaks within 24 hours, before they run up a bill.
Step 4
Bill & support
We bill residents, pay the master-meter utility, and field resident questions in-house, in English and Spanish.
Real NES results
140-home community, New MexicoWater & sewer
$264 / yr
owner's annual water and sewer cost, down from $26,400
Before submetering$26,400 / yr
After submetering$264 / yr
The owner had been absorbing the whole master-meter bill. After metering each home, residents paid for what they used. Figures from NES property records.
130-home park, TexasWater & sewer
$6,600 / yr
annual water and sewer cost, down from $120,000
Before submetering$120,000 / yr
After submetering$6,600 / yr
The park also gained more than $113,000 in annual revenue once each home was billed for its own use. Figures from NES property records.
Real NES properties. Results vary by property, utility rates, and resident mix.
Submetering in nearby Florida cities
NES installs and runs submetering across Florida. See the rules and results for other communities we serve.
Utility submetering puts a meter on each unit that measures and bills its water/sewer, gas, and electric use. The technology has been around since the early 1920s. NES installs the meters, reads them, pays the master-meter bill, and bills your residents, all in-house and with bilingual support.
When residents pay for what they actually use, they cut back. Most properties see 15 to 30 percent lower water use. Submetering also catches leaks early, lets you bill common-area usage accurately, and can raise the value of the property. Payback usually lands within 12 to 18 months.
Yes. Florida law lets owners submeter water and sewer and bill residents at no more than the utility's actual charge, plus a surcharge of up to 9 percent of the actual cost of water and wastewater service, limited to the actual cost of meter reading and billing (Section 367.022(9)). Owners who stay within those limits are exempt from Florida Public Service Commission regulation under Section 367.022, Florida Statutes. Electric submetering falls under the PSC's master-metering rule, and billing fees are not allowed on electric or gas. Local rules vary by county and city, and NES tracks every requirement so your property stays compliant.
Water, sewer, and electric submetering are allowed in Florida at the state level; gas is the exception, since Florida PSC rule 25-7.058 bars reselling gas from a PSC-regulated gas utility. Utility service itself in Osceola County falls under the Florida PSC. NES tracks the current Florida and local requirements for your address, so billing is set up to match the rule.
Water and sewer are provided by Toho Water Authority in Kissimmee and most of the county, and Toho also runs St. Cloud's system under a management agreement. NES works with whichever provider serves your property, installs the submeters, reads them, pays the master-meter bill, and bills your residents in-house across the Orlando area.
Most submetering installs pay for themselves within 12 to 18 months through the utility cost you recover. We'll run the numbers on your actual master-meter bills and unit count, then send you a clear, no-obligation estimate.
No. NES installs nonproprietary meters that other companies can read, and extended warranties are available on our submeters. You're never locked in.
See what your Osceola County property can recover.
Send us your master-meter bills and unit count. We’ll run the numbers on your actual property and get back to you within one business day with a clear, no-obligation estimate.