Submetering Services by NES

What submetering services include

Submetering services involve the installation, reading, and maintenance of submeters, the individual meters that measure each unit's water consumption. With them, owners allocate water cost among residents based on actual usage, which promotes fair billing and encourages conservation. A full-service program runs end to end: NES designs the system for the property, installs the meters, reads them, bills residents every month, and maintains the equipment for the life of the program. Owners are not left coordinating a meter vendor, a plumber, and a billing company separately.

The equipment behind the service

NES uses durable, accurate water submeters that comply with American Water Works Association (AWWA) standards and are built to hold up in multifamily properties for years. The meters are nonproprietary, which means you own them, they carry a warranty, and any qualified company could read them. Some providers sell meters that only work with their own software, which traps the owner. NES does not.

Why choose NES

• NES is one of the largest submetering companies in the country, serving more than 43 states
• Thousands of multifamily units installed and managed across the nation
• Meters are nonproprietary, so you are never locked into one vendor
• An in-house bilingual support team handles resident billing and questions
• A dedicated compliance team verifies the rules for your address

What water submetering does for the property

• Fair billing: residents pay for the water they actually used, nothing more
• Conservation: usage typically drops 15 to 30 percent once residents see their own bills
• Cost savings: the owner stops absorbing the master-meter bill, and most properties earn back the cost in 12 to 18 months
• Property value: lower water expense raises net operating income, and at the same cap rate that raises what the property is worth

Who the service is built for

NES focuses on multifamily properties with 80 or more units, including apartment communities, condominiums, townhomes, and mobile home parks, in new construction and existing buildings alike. Properties that already have meters in place can move straight to reading and billing service. Owners get dedicated account management and residents get an in-house support team, so billing questions never land on the leasing office. The first step is a free assessment, and NES responds within one business day.