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Submetering Apartments in Boston, Massachusetts

Massachusetts rules keep NES from billing residents for utilities in Boston. We can still help with metering equipment, usage data, and a plan for your property. Contact us.

Privately owned since
1968Privately owned since
States served
43+States served
Typical utility savings
15-40%Typical utility savings
In-house support
BilingualIn-house support

NES handles water, gas & electric submetering for apartment communities, condominiums, and mobile home parks across Boston and the Greater Boston. Here that means metering equipment, usage data, and consultation, handled in-house since 1968.

No. NES does not offer resident utility billing in Boston, Massachusetts.

NES does not bill residents for utilities in Massachusetts. We can still help with metering equipment, usage data, and consultation.

What we submeter
  • Water & sewer

    Per-unit water and sewer metering with 24-hour leak alerts.

  • Electric

    Electric submetering on nonproprietary meters you own.

Rules & compliance

Submetering rules & laws in Boston

Governing rule: M.G.L. c. 186 s. 22 · Massachusetts DPU

Massachusetts state rules

  • NES does not offer resident utility billing in Massachusetts. That covers water, electric, and gas, whether by submeter, RUBS allocation, or added billing fees
  • Massachusetts law (M.G.L. c. 186 s. 22) puts strict preconditions on billing residents for water, including conservation fixtures in every unit, installation by a licensed plumber, and certification to the local board of health
  • The Department of Public Utilities does not allow reselling electricity or gas to residents, so those utilities are metered by the utility in the resident's name
  • Owners can still meter units for their own cost tracking and conservation data, and NES can help with the equipment
  • Contact NES to talk through what is possible for a Massachusetts property

Local Boston requirements

  • Water and sewer service in Boston comes from the Boston Water and Sewer Commission, which buys wholesale water from the Massachusetts Water Resources Authority
  • Electricity is provided by Eversource, and natural gas by National Grid or Eversource depending on the address
  • NES does not offer resident utility billing in Boston or elsewhere in Massachusetts, for water, electric, gas, or trash
  • For properties in Boston, Cambridge, Somerville, Brookline, Quincy, Newton, Malden, and Medford, NES can help with metering equipment, usage data, and consultation
  • NES confirms the rules for your address before the first meter goes in.

How NES keeps you compliant

  • Tracks every Massachusetts and local rule that affects your property
  • Handles rate registrations and required filings
  • Keeps audit-ready billing archives
  • Manages tenant disclosures and meter testing
See how NES handles compliance

Official sources: Mass.gov: Submetering Water for Tenants · M.G.L. c. 186 s. 22 · Mass.gov: Electric Submetering · Boston Water and Sewer Commission

General information only, not legal advice; NES assumes no liability for reliance. Confirm current rules with the Massachusetts DPU or a qualified attorney.

Why owners across Greater Boston choose NES for submetering

  • Per gallon. Residents pay for what they actually use.
  • 15-30%. Lower utility consumption.
  • Under 24 hr. Catch leaks before they cost thousands.

How NES handles it, end to end

  1. Step 1

    Free assessment

    We review your master-meter bills and unit count, then model the recovery. No cost, no obligation.

  2. Step 2

    Install meters

    We install nonproprietary meters at each unit. The equipment is yours, and other companies can read it.

  3. Step 3

    Read & detect

    Daily reads pull usage automatically and flag leaks within 24 hours, before they run up a bill.

  4. Step 4

    Data & support

    We deliver usage data and reporting, and consult on your utility cost recovery options, in English and Spanish.

Real NES results

140-home community, New MexicoWater & sewer
$264 / yr
owner's annual water and sewer cost, down from $26,400

The owner had been absorbing the whole master-meter bill. After metering each home, residents paid for what they used. Figures from NES property records.

130-home park, TexasWater & sewer
$6,600 / yr
annual water and sewer cost, down from $120,000

The park also gained more than $113,000 in annual revenue once each home was billed for its own use. Figures from NES property records.

Real NES properties. Results vary by property, utility rates, and resident mix.

Common questions

Submetering apartments in Boston

Utility submetering puts a meter on each unit that measures its water, gas, and electric use. Here, NES provides the metering equipment, usage data, and consultation, and does not bill residents.

See what your Boston property can recover.

Send us your master-meter bills and unit count. We’ll run the numbers on your actual property and get back to you within one business day with a clear, no-obligation estimate.

  • No-obligation custom proposal
  • Compliance check included
  • Nonproprietary equipment options
Free assessment

Get a free bid for your property

Tell us about your Boston property and we’ll respond within one business day.

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