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Submetering Apartments in Shelby County, Tennessee

Memphis does not allow submetering or RUBS billing for water, electric, or gas. NES reviews your Shelby County property's utility costs, confirms what the rules allow for your address, and sets up compliant billing where it is permitted. Get a free consultation.

Privately owned since
1968Privately owned since
States served
43+States served
Typical utility savings
15-40%Typical utility savings
In-house support
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NES handles water, gas & electric submetering for apartment communities, condominiums, and mobile home parks across Shelby County and the Memphis area. Here that means metering equipment, usage data, and consultation, handled in-house since 1968.

Submetering billing is not allowed in Memphis, Tennessee.

The City of Memphis does not allow submetering or RUBS billing for water, electric, or gas. Elsewhere in Tennessee the lease governs, and NES confirms what applies to your exact address before anything is installed.

What we submeter
  • Water & sewer

    Per-unit water and sewer metering with 24-hour leak alerts.

  • Natural gas

    Accurate gas reads and resident billing, kept compliant.

  • Electric

    Electric submetering on nonproprietary meters you own.

Rules & compliance

Submetering rules & laws in Shelby County

Governing rule: lease terms · no submetering statute

Tennessee state rules

  • Tennessee has no submetering-specific statute, so submetering water, gas, and electric is governed by the lease and general contract law
  • Memphis is the exception: NES does not offer submetered or RUBS billing in MLGW's service area. MLGW's service policy limits any assignment of utility service to the exact amount of the bill and requires its consent before any sub-metering
  • An owner billing only its own residents is not a utility "dedicated to the public use" under Tenn. Code Ann. § 65-4-101(6)(A), so TPUC certification does not apply
  • The lease should state the billing method, what is charged, and any administrative fee, before a resident is billed for it
  • Residents should be billed for their measured usage, with the charges and meter readings shown clearly on the bill
  • Local utilities set their own service rules, and NES verifies those for your address

Local Shelby County requirements

  • Water, electricity, and natural gas across much of the area are provided by Memphis Light, Gas and Water (MLGW)
  • Memphis does not allow submetering or RUBS billing for water, electric, or gas, so NES does not set up resident utility billing inside the city
  • NES can still review your utility costs, check recovery options, and confirm the current Memphis rules for your property
  • Communities outside the Memphis city limits, including Bartlett, Germantown, Collierville, and Millington, follow state rules, where the lease governs
  • NES confirms the rules for your address before the first meter goes in.

How NES keeps you compliant

  • Tracks every Tennessee and local rule that affects your property
  • Handles rate registrations and required filings
  • Keeps audit-ready billing archives
  • Manages tenant disclosures and meter testing
See how NES handles compliance

Official sources: Tennessee Public Utility Commission · Tenn. Code Ann. § 65-4-101 (definitions) · MLGW Service Policy Manual (2025), sections 2.6 and 25.5

General information only, not legal advice; NES assumes no liability for reliance. Confirm current rules with the Tennessee Public Utility Commission or a qualified attorney.

Why owners across the Memphis area choose NES for submetering

  • Per gallon. Residents pay for what they actually use.
  • 15-30%. Lower utility consumption.
  • Under 24 hr. Catch leaks before they cost thousands.

How NES handles it, end to end

  1. Step 1

    Free assessment

    We review your master-meter bills and unit count, then model the recovery. No cost, no obligation.

  2. Step 2

    Install meters

    We install nonproprietary meters at each unit. The equipment is yours, and other companies can read it.

  3. Step 3

    Read & detect

    Daily reads pull usage automatically and flag leaks within 24 hours, before they run up a bill.

  4. Step 4

    Data & support

    We deliver usage data and reporting, and consult on your utility cost recovery options, in English and Spanish.

Real NES results

140-home community, New MexicoWater & sewer
$264 / yr
owner's annual water and sewer cost, down from $26,400

The owner had been absorbing the whole master-meter bill. After metering each home, residents paid for what they used. Figures from NES property records.

130-home park, TexasWater & sewer
$6,600 / yr
annual water and sewer cost, down from $120,000

The park also gained more than $113,000 in annual revenue once each home was billed for its own use. Figures from NES property records.

Real NES properties. Results vary by property, utility rates, and resident mix.

Submetering in nearby Tennessee cities

NES installs and runs submetering across Tennessee. See the rules and results for other communities we serve.

Common questions

Submetering apartments in Shelby County

Utility submetering puts a meter on each unit that measures its water, gas, and electric use. Here, NES provides the metering equipment, usage data, and consultation, and does not bill residents.

See what your Shelby County property can recover.

Send us your master-meter bills and unit count. We’ll run the numbers on your actual property and get back to you within one business day with a clear, no-obligation estimate.

  • No-obligation custom proposal
  • Compliance check included
  • Nonproprietary equipment options
Free assessment

Get a free bid for your property

Tell us about your Shelby County property and we’ll respond within one business day.

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