Utility submetering puts a meter on each unit that measures and bills its water/sewer, gas, and electric use. The technology has been around since the early 1920s. NES installs the meters, reads them, pays the master-meter bill, and bills your residents, all in-house and with bilingual support.
When residents pay for what they actually use, they cut back. Most properties see 15 to 30 percent lower water use. Submetering also catches leaks early, lets you bill common-area usage accurately, and can raise the value of the property. Payback usually lands within 12 to 18 months.
Yes, for water, sewer, and electricity. North Carolina water and sewer submetering is regulated by the North Carolina Utilities Commission, and the owner must be certified with the NCUC before billing residents. Residents are billed on actual submetered usage, ratio (RUBS) billing is not allowed, and the water administrative fee is capped at $3.75 per unit per month. Electric submetering is also allowed, with the administrative fee limited to the maximum the commission allows. Gas submetering is not allowed in North Carolina. NES tracks every requirement so your property stays compliant.
Water and sewer submetering is regulated by the North Carolina Utilities Commission (NCUC), and the owner must be certified with the NCUC before billing residents for water and sewer service. Utility service itself in Forsyth County falls under the NCUC. NES tracks the current North Carolina and local requirements for your address, so billing is set up to match the rule.
Water and sewer service is provided by the City of Winston-Salem and Forsyth County utilities. NES works with whichever provider serves your property, installs the submeters, reads them, pays the master-meter bill, and bills your residents in-house across the Winston-Salem area.
Most submetering installs pay for themselves within 12 to 18 months through the utility cost you recover. We'll run the numbers on your actual master-meter bills and unit count, then send you a clear, no-obligation estimate.
No. NES installs nonproprietary meters that other companies can read, and extended warranties are available on our submeters. You're never locked in.