# Submeter Repair and Parts by Brand: Neptune, Badger, Sensus and More Source: https://submeter.com/submeter-brands/ Publisher: National Exemption Service (NES), https://submeter.com. Last reviewed September 2026. Repair, replacement and in-stock parts for Badger, Cereniti, Inovonics, Leviton, Master Meter, Neptune, Next Meters, Norgas and Sensus submeters. ## Who repairs and replaces Neptune, Badger, Sensus and other brand submeters? NES sells and services submeters from Badger Meter, Cereniti, Inovonics, Leviton, Master Meter, Neptune, Next Meters (formerly NextCentury), Norgas and Sensus. We repair and replace them at apartment communities no matter who installed them, and we keep meters, transmitters and parts in stock. Most orders ship the next business day. Meters are sold at cost with no hardware markup, and optional extended warranties are available. If you'd rather do the work yourself, each manufacturer's support page is linked below. Find your meter's brand below. It's usually printed on the meter face or the transmitter. Each section covers what that manufacturer makes, what we do with it, a few things worth knowing, and where to find the manufacturer's own support. ## Which brands does NES stock and service? | Manufacturer | What they make | Manufacturer support | | --- | --- | --- | | Badger Meter | Water meters | [Badger Meter support](https://www.badgermeter.com/contact-us/) | | Cereniti | Electric, water and gas submetering (DataSense Network) | [cereniti.com](https://cereniti.com/) | | Inovonics | Wireless transmitters and networks for submetering | [Inovonics support](https://www.inovonics.com/support/contact-us/) | | Leviton | Electric submeters | [Leviton product support](https://leviton.com/support) | | Master Meter | Water meters, including compact meters for tight spaces | [Master Meter submetering](https://www.mastermeter.com/products/submetering) | | Neptune | Water meters and radios | [Neptune customer support](https://www.neptunetg.com/support/) | | Next Meters (formerly NextCentury) | Wireless water submeters | [nextmeters.com](https://nextmeters.com/) | | Norgas | Gas and water meters | [norgas.com](https://www.norgas.com/) | | Sensus (a Xylem brand) | Water, gas and electric meters | [Sensus support and training](https://www.xylem.com/en-us/brands/sensus/services/support-and-training/) | Don't see your brand? Send us a photo of the meter face. We work on plenty of meters we didn't sell, and if parts aren't available anymore we'll tell you what fits. Need a part or a replacement meter?. Tell us the brand, model and how many you need. Most orders ship the next business day, and a specialist replies within one business day. ## Badger Meter submeters Badger Meter makes water meters you'll find in a lot of apartment submetering systems, usually paired with a wireless transmitter on top. We repair, replace and stock Badger meters. When one stops reading, it's usually the transmitter or its battery rather than the meter itself, and that can be swapped without cutting the pipe. Manufacturer support: [Badger Meter](https://www.badgermeter.com/contact-us/). ## Cereniti submeters Cereniti runs the DataSense Network for submetering electric, water and gas. NES sells and services Cereniti equipment, including replacements on systems we didn't install. Manufacturer site: [cereniti.com](https://cereniti.com/). ## Inovonics submetering transmitters Inovonics makes the wireless transmitters, repeaters and receivers that carry readings from the meter to the billing system. The meter itself is often another brand. We stock Inovonics transmitters and batteries and replace them on site. Getting the exact model matters here, because two transmitters in the same family can need different fixes. - Battery. The EN1501 transmitter takes a replaceable battery. The EN1501-XL has a long-life battery that isn't meant to be replaced, so the transmitter gets swapped instead. - Right battery only. Inovonics warns that the wrong battery can shorten battery life or damage the transmitter. Source: [Inovonics](https://www.inovonics.com/wp-content/uploads/2018/12/Submetering-Dont-Take-the-Hardware-for-Granted-White-Paper.pdf). Manufacturer support: [Inovonics](https://www.inovonics.com/support/contact-us/). See also [submeter battery and transmitter replacement](https://submeter.com/submeter-battery-replacement/). ## Leviton electric submeters Leviton makes electric submeters that read through current transformers (CTs) clamped around each unit's wiring. NES sells and services Leviton submeters. Older units that can't be repaired get replaced with a current model. - Wired wrong. Series 2000 meters have a reverse-phase light that comes on when the meter is installed incorrectly. Negative or impossible readings usually mean a CT is on backwards. - Discontinued. Leviton lists the Series 2000 as discontinued. The newer Series 2500 (VerifEye) shows diagnostic alarms, including reverse energy. Source: [Leviton](https://leviton.com/products/2n480-1d). Manufacturer support: [Leviton](https://leviton.com/support). ## Master Meter submeters Master Meter makes water meters for submetering, including a compact meter built for tight closets and a hot water meter. We stock and replace Master Meter equipment, including on systems another company put in. - Radio options. Master Meter offers LoRa, 3G and third-party radio options. If your system runs on 3G, plan for it now, since the major US carriers have shut down their 3G networks. Source: [Master Meter](https://www.mastermeter.com/products/submetering). Manufacturer site: [Master Meter submetering](https://www.mastermeter.com/products/submetering). ## Neptune submeters Neptune Technology Group makes water meters and the radios that read them. NES sells, repairs and replaces Neptune meters. As with most wireless systems, a unit reading zero is more often the radio or its battery than the meter body. Manufacturer support: [Neptune](https://www.neptunetg.com/support/). ## Next Meters (NextCentury) submeters Next Meters, formerly NextCentury Submetering Solutions, makes wireless water submeters and the gateways and app that set them up. We sell, install and service Next Meters equipment. If you know them as NextCentury, it's the same company and the same meters. - Flow direction. Water has to flow the way the arrows on the meter body point. A meter put in backwards won't read right. - Setup. Configuration happens in the Next Meters app, connected to the meter with the register lid open. Source: [Next Meters](https://nextmeters.com/). Manufacturer site: [nextmeters.com](https://nextmeters.com/). ## Norgas gas submeters Norgas makes gas meters and water meters. Its NG4 is a diaphragm gas meter built for submetering, with a sealed register and a pulse output for remote reading. NES sells and services Norgas meters for gas submetering. Gas work follows your state's rules, and our [gas submetering guide](https://submeter.com/submetering-natural-gas/) covers those. Manufacturer site: [norgas.com](https://www.norgas.com/). ## Sensus submeters Sensus, now part of Xylem, makes water, gas and electric meters, including the iPERL water meter. We stock, repair and replace Sensus meters at apartment communities. - Manufacturer help. Sensus runs a support line, live chat and a document library with manuals and troubleshooting guides. Source: [Sensus](https://www.xylem.com/en-us/brands/sensus/services/support-and-training/). Manufacturer support: [Sensus support and training](https://www.xylem.com/en-us/brands/sensus/services/support-and-training/). ## Ordering parts or a replacement Send the brand, model and quantity, or a photo of the meter if you're not sure. NES keeps meters, transmitters, batteries and gateways in stock, and most orders ship the next business day. Larger orders ship by pallet, coordinated with your property manager. You can install them yourself with the manufacturer's documentation, or have NES technicians do it. Our technicians are NES employees, not subcontractors. For pricing and buy or lease options, see [meters and equipment](https://submeter.com/meter-equipment-replacement/). Deciding between a fix and a new meter? Read [submeter repair and replacement](https://submeter.com/submeter-repair-and-replacement/). Product names are trademarks of their owners. NES sells and services these brands. Notes summarize each manufacturer's published materials, so check their sites for current specs. ## Questions **Does NES repair Neptune and Badger submeters?** Yes. NES repairs and replaces Neptune and Badger Meter submeters, plus Cereniti, Inovonics, Leviton, Master Meter, Next Meters, Norgas and Sensus, including meters another company installed. **Do you have submeters in stock?** Yes. NES keeps meters, transmitters, batteries and gateways in stock, and most orders ship the next business day. **Is NextCentury the same as Next Meters?** Yes. NextCentury Submetering Solutions now goes by Next Meters. NES sells and services their meters under either name. **Can I buy replacement submeters without NES billing?** Yes. You can buy or lease meters from NES at cost and bill with anyone. The meters are nonproprietary. **My meter brand isn't listed. Can you still help?** Often, yes. Send a photo of the meter face. If parts are discontinued, we'll tell you which current meter or transmitter fits. **Where do I find the manual for my submeter?** On the manufacturer's support site. The links on this page go to each one. NES can also walk you through it.